FAQ

1. What is the minimum order quantity (MOQ)?

Our MOQ is 20 pieces per color/model. This allows you to start small while still accessing premium-quality, factory-direct products.


2. Can I add my own logo or branding?

Yes! We offer full custom branding, including:

  • Embroidery and prints on clothing and footwear

  • Hangtags, care labels, and brand labels

  • Custom packaging: boxes, bags, and stickers


3. Can I return customized products?

No, customized products cannot be returned. Returns are only accepted in case of factory defects. Any defect must be reported within 7 days of receiving the order, with photos.


4. Do you ship worldwide?

Yes! We offer worldwide shipping for all our products.


5. How much does shipping cost?

Shipping costs average around €10 per kilogram. The exact cost will be calculated and provided once we contact you about your order.


6. How long does production take?

Production time depends on the product type, quantity, and customization options. After confirming your order and payment, we will provide an estimated timeline.


7. How do I request a quote or price list?

You can request a quote via:

  • WhatsApp: +31 686 225 181 (Mon – Fri, 10:00 – 18:00)

  • Email: contact@white-labelstudio.com 

8. Can I order a sample before placing a full order?

Yes! We can provide samples of most products upon request. Please contact us for sample pricing and details.


9. Do you provide care instructions for the products?

Yes, all our products come with care labels and instructions to ensure your garments last.


10. Can I scale my orders over time?

Absolutely! Our system is designed for flexible scaling. Start with small MOQs and increase your order quantities as your brand grows.